Safety Commitment
Ozenluna Beauty Safety Commitment
At Ozenluna Beauty, your safety and well-being are our top priority. We are dedicated to providing high-quality, handmade, and organic products that are not only effective but also safe for your skin and the environment. Here’s how we ensure the safety of our products and your experience with us:
1. Ingredient Transparency
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We believe in full transparency. Every ingredient used in our products is listed on the label and our website.
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Our products are made with 100% natural, organic, and ethically sourced ingredients.
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We avoid harmful chemicals, synthetic fragrances, parabens, sulfates, and phthalates.
2. Handmade with Care
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All Ozenluna Beauty products are handmade in small batches to ensure freshness and quality.
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Our production process follows strict hygiene and safety standards to prevent contamination.
3. Patch Testing
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Before using any new product, we recommend performing a patch test. Apply a small amount of the product to your inner forearm or behind your ear and wait 24 hours to check for any adverse reactions.
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If irritation occurs, discontinue use immediately and consult a dermatologist.
4. Allergen Information
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While our products are formulated to be gentle, some individuals may have sensitivities to natural ingredients (e.g., essential oils, nuts, or botanicals).
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Please review the ingredient list carefully before use, especially if you have known allergies.
5. Product Storage and Shelf Life
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To maintain the integrity of our products, store them in a cool, dry place away from direct sunlight.
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Each product has a PAO (Period After Opening) symbol indicating how long it remains safe to use after opening.
6. Safety for Special Conditions
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If you are pregnant, nursing, or have a medical condition, we recommend consulting your healthcare provider before using our products.
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Keep all products out of reach of children.
7. Sustainability and Environmental Safety
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Our packaging is designed to be eco-friendly and recyclable whenever possible.
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We never test on animals—our products are 100% cruelty-free.
8. Reporting Safety Concerns
Your feedback is invaluable to us. If you experience any adverse reactions or have concerns about a product, please contact us immediately:
Email: support@ozenlunabeauty.com
We take all reports seriously and will work with you to resolve any issues.
9. Disclaimer
While our products are crafted with care and safety in mind, individual results may vary. Ozenluna Beauty is not responsible for any allergic reactions or sensitivities that may occur due to personal health conditions or improper use.
Thank you for trusting Ozenluna Beauty. Your safety and satisfaction are at the heart of everything we do.