Terms of Service

Ozenluna Beauty Terms of Service

Welcome to Ozenluna Beauty! By accessing or using our website, products, or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By using our website or purchasing our products, you confirm that you are at least 18 years old or have parental/guardian consent. Your continued use of our services constitutes acceptance of these terms.

2. Product Information

  • All products are handmade with organic ingredients and are subject to availability.

  • We make every effort to display product colors and details accurately, but slight variations may occur due to screen settings or natural ingredients.

  • Ozenluna Beauty reserves the right to modify or discontinue products at any time without notice.

3. Orders and Payments

  • All orders are subject to availability and confirmation of payment.

  • We accept various payment methods, as listed on our website. By providing payment information, you confirm its accuracy.

  • Prices are listed in [insert currency] and are subject to change without notice.

4. Shipping and Delivery

  • Shipping times and costs are outlined on our website and may vary based on location and carrier.

  • Ozenluna Beauty is not responsible for delays caused by third-party shipping carriers or unforeseen circumstances (e.g., weather, customs).

  • Risk of loss or damage to products transfers to you upon delivery.

5. Returns and Refunds

  • Please refer to our Return Policy for details on eligibility, process, and timelines.

  • Refunds are processed to the original payment method within 5-7 business days after approval.

6. Intellectual Property

  • All content on the Ozenluna Beauty website, including logos, images, and text, is the property of Ozenluna Beauty and is protected by copyright and trademark laws.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. User Conduct

  • You agree not to misuse our website or services, including but not limited to:

    • Engaging in fraudulent activity.

    • Attempting to gain unauthorized access to our systems.

    • Posting harmful, offensive, or illegal content.

8. Limitation of Liability

  • Ozenluna Beauty is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability for any claim related to our products or services is limited to the purchase price of the product in question.

9. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

  • These terms are governed by the laws of [insert your country/state]. Any disputes will be resolved in the courts of [insert jurisdiction].

11. Changes to Terms

  • Ozenluna Beauty reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:
Email: [insert email]
Phone: [insert phone number]
Address: [insert physical address, if applicable]

Thank you for choosing Ozenluna Beauty. We’re delighted to be part of your beauty journey!